Marketing Tips

Veterinary marketing is a PROCESS that requires careful planning and strategic development. Marketing TACTICS without a strategy is like throwing a bunch of misguided darts. Instead, marketing efforts should be based on careful analysis of market TRENDS and OPPORTUNITIES. Read the following sections to avoid some common marketing mistakes.

Client satisfaction

Dissatisfied clients

Events and promotions

Marketing goals and objectives

Measuring results

 

Publicity

Referral source cultivation

Websites

Measuring marketing results

It's difficult to measure the impact of marketing efforts if you don’t have specific marketing goals. See Marketing goals and objectives.

If your only goal is to attract more clients, how will you know who are the best targets and which pet owners re most likely to be attracted to your practice? Your marketing goal should NOT be to attract ANY pet owner, but rather those that have the greatest need and likelihood of using your services. See Opportunities for Practice Growth.

If, on the other hand, your practice wants to attract more small dogs (since this is a growing sector),it’s now much easier to track whether or not your practice has seen an increase in the number of small dogs. Of course, your practice would want to first determine what it could be doing differently to provide services that will be perceived as valuable by owners of small dogs. Read more about measuring marketing results.